Last Updated: January 2, 2025
FederalClear collects information you provide when using our readiness assessment platform, including email address, phone number, and uploaded documents.
We use your information solely to provide readiness assessment services and transactional communications.
Transactional Messages Only: FederalClear sends SMS messages for account alerts, monitoring notifications, and user-requested updates only. We do not send promotional or marketing messages.
Opt-In: By providing your phone number and checking the SMS opt-in box, you consent to receive transactional text messages from FederalClear at the number provided.
Frequency: Message frequency varies based on your account activity. Standard message and data rates may apply.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation message. After opting out, you will no longer receive SMS notifications from FederalClear.
Help: For assistance, reply HELP to any message.
Or contact: [email protected]
Not Required for Purchase: Consent to receive SMS messages is not required to purchase or use FederalClear services.
We send transactional emails related to your account, including readiness scan results, monitoring alerts, and service updates. We do not send promotional emails.
We use industry-standard encryption and security measures to protect your information.
We use third-party services for payment processing (Stripe), email delivery (Resend), and SMS delivery (Twilio). These services process data only as necessary to provide our services.
You may request access to, correction of, or deletion of your personal information by contacting [email protected].
For privacy questions, contact:
Email: [email protected]